15+ years of experience ranging from development to outsourcing to presales.

Worked in industries from telecommunications, to finance, to 

 
 

Full Stack Developer

15+ years development experience.

Experience in:

  • Requirements analysis
  • Design and architecture
  • Front-end design and usability
  • Development
  • Customer support

Technologies include:

  • Frontend & backend
  • Microservices in a large cloud deployment
  • Java, JavaScript, PHP, Groovy, Ruby
  • Scripting - Bash, AWK, SED, etc
  • Automated testing - JUnit, Cucumber, Mockito
  • Unix, AWS
  • SQL - Postgres, MySQL, Oracle
 

Team Lead, Scrum Master

  • Team Leading & scrum master in teams up to 10
  • Interviewing and hiring
  • Managing teams across multiple time zones
  • Mentoring new employees
 
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Level 3 Customer Support

Managing teams up to 4 across timezones to support customer deployments across the APAC region. 

Level 3 support included:

  • Customer communications
  • Managing customers expectations
  • Diagnosis & resolution of performance and stability issues
  • Coordination and rolling out patch deployments
  • Pre-emptive monitoring
 
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Pre-Sales and Business Analyst

Bringing Spotify and Maxis integration project with Amdocs Changing Worlds product suite. 

Project included:

  • On-the-ground interface between customer and Amdocs teams - PM, developers and sales.
  • Requirements analysis and design
  • Working with external teams to integrate software - in both Spotify and Maxis
  • Project scope and budging.
 
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OutsourcinG

10 years working directly & indirectly with outsourcing teams.

Outsourcing included:

  • Relocating to Malaysia for 4 years to lead product development and level 3 customer support teams
  • Setting up development team in India
  • Managing the development of projects across multiple timezones
  • Hiring and working with developers on UpWork

Some Projects in the Space